We always triple check your order and dimensions for your order with you before we go to productions. And small changes to your order are done free of charge and we will always send you a line drawing (cut sheet) for you to approve with all of the details.
After the order has been produced we can no longer refund your order due to the custom nature of the glass showers. Each shower is custom cut and therefore cannot be returned or refunded after the order has been approved and produced.
If there is a mistake that was done in the measurements by the customer we will work with you to get a replacement done at the lowest cost possible to you.
– Glass Shower Direct Team